YOUR HEADSHOTS ARE 100% GUARANTEED
Every session at Feigin Photography is guaranteed. If you are not, for whatever reason other than listed below, happy with your session...you can ask for your money back or for a re-shoot. Simple as that. You will walk away happy and with the professional tools you need to market yourself, or I won't be happy.
If you feel you need a re-shoot OR a refund, which is extremely rare, you must book in your re- shoot date / request your refund within 1 WEEK of receiving your proofs, no exceptions. If more than 7 days have passed, we cannot offer this.
RE-SHOOTS / REFUNDS ARE NOT OFFERED FOR THE FOLLOWING REASONS:
Unhappy with hair and makeup (because you approve it before we shoot)
Unhappy with wardrobe (also approved by you before shooting)
Unhappy with skin (unfortunately, not something I can control...however I do offer retouching)
Shot the wrong types of looks (decisions on looks/types can be discussed at length prior to the shoot, we will do camera tests, and we recommend discussing it with your agent/manager, but once we decide on wardrobe we cannot reshoot for that reason).
*You cannot ask for a re-shoot and a refund. And re-shoots can only be done one time. After a re-shoot, that concludes our session.